This shop has an interesting range of home ware, but no follow up service whatsoever. I purchased (and paid for) an expensive hand crafted item which they promptly double sold before I could return later the same day to pick it up. They steadfastly refused to refund my money, offering only to supply a "similar" substitute unit. The substitute unit which was delivered several weeks later, and after much haranguing, was very inferior and we had to have it repaired at our expense before being able to display it. Dealing with Finishing Touches has been a very disappointing experience and I recommend shopping with more reputable traders.