Fergus Computer Systems are a Computer Services provider. We have served customers in the Wellington Region and have been a trusted provider for 16 years. Please contact us for more information.
The technicians are good, straight forward and easy to deal with. Unfortunately when dealing with the technicians you will at some point come across the owner. The owner is very rude and offensive and was offended that we asked for rough time frame and estimate cost of work required. Off the bat, very negative, and I cant believe he is still in business. Personally attacked me, with my 5 year old daughter present, she was shocked and said mummy this guy is a bad man, please take you're lap top. I should have listened to her! That's how out of wack he is that my own daughter picked up on it! It felt like he did not want our business and had his own opinions of who we were and how we did business. My husband and I walked out insulted. We have lived in upper hutt for 50 years and will not be recommending this shop to family, friends and business associates, we strongly recommend going to lower hutt and finding a alternative option. Feeling very disappointed as I have never come across this type of attitude/behaviour in my many years
Have been a customer of Fergus for 10+ years. Have always found his work upgrading my computer of high standard at a competitive price. All invoices I receive, including my most recent invoice, are clearly itemized and priced and have notes on work he has done. Will use again.
I inquired about purchasing an Asus laptop from this place and while they had the chance for a cash sale they were friendly. However, they could not supply the model I required and couldn't guarantee that it would arrive by the time I required it. As we needed one asap I looked elsewhere and found one in stock at another supplier so I took my business there. I then received a nasty text from Fergus (The owner) stating I had wasted his time and he hopes he never sees me again. Well he wont - but he will see my reviews. His actions in sending that text were immature and showed that he doesn't care about good service... just making money. I got the same brand, better model for $100 cheaper and on the SAME DAY. Thanks Fergus - I will not be bothering you for any future sales - neither will my friends or family.
19 Princes Street Upper Hutt 5018
Enter your Fly Buys number to earn 3 points for this review.