I'm not sure where kate12345 got her hair done because my experience was the absolute opposite besides the point that I got the cut and colour I wanted. Their team is very professional and easy to chat to. I loved my head massage and there wasn't ceramic head basins.. they have very comfortable reclining head resets. Kylie was easy to chat with and everyone in the salon was very friendly.. I loved the cuppa and bikkies while I waited. Love my new hair! Definitely 5 stars for me totally recommend Kylie or any other stylists there. Keep up the amazing work ladies.
Very poor service. So unfriendly didn't talk to me at all while I was getting my hair done. (Almost 2 hours) even over heard 2 staff members talking about a customer that had come into the shop, very rudely at that. They were so so rough literally ripping my hair out when brushing it and my head is very sore today after the person who washed it out had no care when washing the colour out my head was banging against the ceramic basin. Very uncomfortable experience they're only getting a star and a half just because they did my hair the way I wanted. They were the cheapest for what I wanted but you get what you pay for I guess. Yeah, won't be returning by any means.