I have had two homes built by Blair and Keith, my sister had hers built by Cranston Homes recently. We are more than happy. We have heard the financial difficulty Cranston Homes is going through. It is a shame as they built so many beautiful homes for so many people. We feel for them. It has not been an easy time. There are a lot of developers and builders gone in the tough time. Blair is a very fair business man in our view. He had been diligent and transparent at all time. I do not agree with some of the people using review platform to attack him personally.
I read one review below and recognised the name and I am fully aware the situation is not quite what has been described.
It saddens me to read such comments about Cranston Homes especially towards Blair Cranston, a man well respected by many in the industry, and the fact the writer has chosen various public media to post, with a clear intention. As we all know, there are always two sides to a story. I feel compelled to share my husband's and my experience with Cranston Homes.....
My late husband and I recently had 2 new homes designed and built by Cranston. They also assisted us with the selection and purchase of our building sites.
We have been delighted with the service and quality provided by Cranston, so much so that I am in the process of engaging the company to design and build a third project for me.
We had many dealings with Blair Cranston and found him to be honest, reliable, professional and trustworthy. I found him to be genuinely concerned for our needs and requirements. He would bend over backwards to help. He has also personally assisted us with a number of after sales service items.
I look forward to building again with Cranston Homes.
We have built with Cranston Homes and yes it took longer than expected however we were thrilled with the workmanship and especially their outstanding eye to detail. For that we would give an overall good rating, well deserved! Interesting we see some lengthy negative reviews by the same person everywhere online. The intention seems to be more on the attack. And it is just so easy to attack a small business.
We signed up with Cranston Homes Auckland Ltd (Orewa) in July 2015, and through the involvement of our lawyers, on 11th November 2016, we were relieved to be able to exit our contract. We have been left with 46 unfilled pile holes. Unbelievably, the last of these holes were drilled August 18th 2016, and remain unfilled to this day. Our job now is to conduct remedial work on these pile holes as they have been compromised due to the ongoing delays of our build.
The past 16 months have been extremely disappointing, distressing and have shocked us. That a man who presents himself as being a Past President of the Registered Master Builders Federation, and a "highly regarded member of the RMBA" can conduct his business in the manner that he has, is unfathomable to us. We feel a strong moral obligation to share our experience with others.
It is very perplexing that upon searching for reviews for Cranston Homes Auckland Ltd on the internet, there are not many testimonials, or reviews from clients, when Cranston Homes Auckland Ltd have been in operation since 2008. It is even more perplexing that nothing negative comes back. During the past 16 months we have talked to some of the builders and contractors who have worked for Cranston Homes Auckland Ltd, as well as other clients. Without exception, all of the people that we have spoken with, have not had positive experiences. The reoccurring themes are: only receiving part payments, or very late payment for services; promises made and consistently broken; poor communication and organisation; and constant delays resulting in timeline dates not being met.
We cannot stress strongly enough how upsetting this experience has been for us. We have lodged a formal complaint with the Registered Master Builders Association, but due to the earthquake and their building in Wellington being compromised, there have been delays with processing it. It is important to us that our experience is made public as soon as possible, so that it may prevent others from dealing with the unnecessary heartache and complete waste of time that Cranston Homes Auckland Ltd has inflicted upon our family.
Photos taken on 7th & 8th Nov - this is what our site looked like after around 3 months of next to no work on it
Po Box 215 Orewa Orewa 0946
Po Box 215 Orewa Orewa 0946