I have never been so disappointed in a NZ business than with this bunch! I asked 3 times for someone in the investigation team to call me and NO ONE bothered! My parcel was delivered 2 days late even though i paid for over night service. The parcel was bounced around from depot to depot in Auckland for no reason instead of being delivered to the Auckland address it was intended for. I will tell everyone not to bother with your company because you didnt bother to call me back abd explain what was going on,. Not good enough, you have lost this customer!