Had a lovely stay here when my sister came down. I had a voucher and used it without any issue. This is a resort style hotel room we stayed was nice and clean. Location is a bit far from the town centre however it was nice and peaceful and pretty much everything you need is within the resort. Highly recommended
I had the worst customer service from this hotel
The young female staff at the reception had quite an attitude whe we asked about our booking.
They have charged us double for card fee and werent apologetic at all when found out.
I wont stay here again
Really enjoyed our stay ,, rooms were nice and the breakfast on offer was delicious. The only thing we weren't happy with is the shower had no pressure what so ever . It was terrible . Luckily there was a great spa to relax in , however that was always full.
Tau Henare Dve Waitangi Paihia
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