We also have a four year old home, had the bearings serviced twice at our costs! Now the doors have faded and we have had trouble getting in touch with the company. Specialists who have looked at the doors state they have never experienced anything like this and the doors are rubbish! \its going to cost us nearly $1000 to have them look anywhere decent. So disappointing and frustrating.
We have a four year old house with a double garage that has a conqueror garage door. The bearings in the guides have failed already and conqueror now advise that only a one year warranty applies to their doors. They will not advise where we can purchase parts and keep insisting that we pay their service people to come a repair the door. We recommend that anyone considering using them should stay well away.
303 Blenheim Rd Upper Riccarton Christchurch 8041