Chapman Collision Repairs are your professional Panelbeating and Collision repair specialists. We offer a full service including Chassis straightening, Refinishing and Spray Painting.
We aim to have your vehicle back to its original condition with the least possible inconvenience to you and as such we have courtesy cars available whilst your vehicle is in the workshop
We are also recommended insurance repairers and being a member of the Collision Repair Association, our work is quality guaranteed.
To obtain a quote or requst more information, please give us a call today.
What makes us different?
We are specialists in panel beating and collision repairs with a team who has varied expertise and skills in panel beating that will have your vehicle looking as pristine as the day you purchased it. Our objective is to make your panel beating experience as hassle free and painless as possible. To discuss your panel beating requirements, give the team at Chapman Collision Repairs a call today.
I had my car repaired after a moderate nose to tail accident, the bonnet and front guards were damaged. It took over a month to get repaired and the paint doesn't match the rest of the car. When I got the car back the rear seat was left covered in panel clips and screws and parts of the underneath of the car weren't clipped back into place. I would never take a car there or recommend them. I found the manager unhelpful and useless.
I went to Chapman for an insurance repair job. Initially when I dropped off the car, they seemed good to deal with. By the end of the repair, I will NEVER go back to them again. Here are the reasons why:
1) The loan car they had given me had NO engine oil. After pulling out of their driveway and driving for 1 minute, I noticed the engine oil check light was on. Pulled out the oil dipstick, wiped it dry, put it back in to get a reading, and the dipstick came out bone-dry. I had to put in over 4L of my own oil (a new bottle from my spares) and asked them about it. They said they would reimburse me for the cost of the oil.
After asking about it twice, I never heard back from them, and never got reimbursed for my oil.
The engine had a lot of oil around the rocker cover and surrounding areas. The brake discs were well worn, and anything more than 30% braking would result in a shudder.
2) It was hard to get a call back or get any updates from them. I waited for 3 weeks only to be told they couldn't colour match it. I wasn't worried about the colour matching, but it shouldn't take 3 weeks to find that out.
3) I had cleared the trip meter before I left the car with them. I got the car back with 100km added to it, and the car running on 3 cylinders. I was told by the insurance company that they had to consult with another panel beater on the other side of town. But when I asked the Chapman about it, they said they had sent my fuel cap cover to them. Where did they drive my car, and for what reason?
4) The owner was hard to contact, never answered his mobile phone. I had called over 10 times with no pickup. Any voicemails I left were never answered either.