This store can be good and not so good. They have everything you could need for home maintenance but the staff can be uninterested in helping and almost seem to avoid the customers. A little bit of training on helping customers instead of ignoring them could be good.
Mixed feelings about this store unfortunately. I shop here often and usually find that the experience is fine, however I have received some awful customer service here particularly from a man working in the paint department, I think he was the manager at the time. He was unhelpful, rude and lorded over me so I couldn't get a word in then pursued to yell across the store to another staff member telling them not to help me.
Brought an item here last week, spoke with a lady who put it aside and was helpful. Turned up and dealt with a guy who was so rude I wouldn't go back. Didn't appreciate being told to "just put your car seat in the front seat it'll be fine" for my infant either.
Lake St Cambridge
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