Had 2 bikes shipped with BikeTranz now and both times they were good at communications, better prices than others, and prompt to the times they indicated for collection and delivery. Friendly staff on phone/email and in person. Would definitely use them again.
A bit dissapointed, their advertising 'Door to door delivery' and 'nationwide' is not correct. They do not deliver to provinces like Northland, BOP & Taranaki. Rather preferring everything to be picked up handy on SH1. Also check time frames first & get in a agreed delivery date BEFORE you go ahead, or you may be in for a wait. They really need to correct their advertising. However our bike was delivered to agreed address on agreed day, all be it 7 days after it was collected.
I'm sure Biketranz are great at the actual transportation process but after booking, they were not able to pick up the bike until a week and a half later. They were unable to give me an exact day just that it would be 'early next week'. So after a lot of mucking around we cancelled our booking and went with main freight which was actually cheaper and the bike went to the main freight depot that night and then the next morning it was at the other end of the north island ready for pick up.
Paraparaumu Beach Wellington
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