NO STARS!!! Please be very aware of this dreadful company! I am truly surprised they are still in business! In February 2017 it was agreed they would sell five pieces of my oak furniture by Auction, with most pieces selling reasonably quickly except for one last piece, we further agreed in March that I would drop my reserve price by $200. In May of this year I still hadn't heard from this company, so made enquiries to their office to find out my last piece of furniture (an English Oak Wall Unit with Insurance valuation of well over $2000) had sold in March! and for...wait for it...for $180!!! They 'FORGOT' to put a reserve price down on the auction sheet, so it sold for the highest knock-down price on the night!
Gob-smacked! Upset! didn't even cover it. So I politely asked that they put things right and either contact the seller to retrieve the piece sold to them in error or pay me the agreed Auction reserve price, the latter they said they would do (with no apology I might add) and they said 'the cheque will be in the post'...
Two weeks later, feeling fobbed off and still waiting for 'the cheque in the post', I approached the office to wait to collect my cheque (as I was told they do not electronically make payments) After two more attempts to arrange a time to collect the cheque (after being told the owner wasn't available to sign the cheque) I finally was given it POST-DATED for the end of the following week! AND they deducted a further 20% sales commission off the price they never got. Thankfully the cheque didn't bounce! Feeling totally disgusted and ripped off by this awful company! Please be aware of their shoddy disgusting business practice.
24 Glasgow St Tauranga 3110