Well stocked store, with friendly and helpful staff. I had a problem with a car seat (the way it buckled in required an incredibly long seatbelt) - the lovely sales assistant exchanged it for store credit. Would have preferred a refund as it wasn't fit for purpose but it is Baby Factory policy.
This is an excellent store with lots of stock. The staff are always friendly and helpful with good advice. They have some really good specials too. Sometimes the clothes are really cool but sometimes you get some average ones depends on the season and lot of stock at the time. Really great store overall.
43 Portage Rd New Lynn Auckland 0600