Amazing service my car broke down in highbrook and they were there from town within 15 minutes at 1am on a tuesday morning. Super quick and delivered my car to my carpark at my apartments, they were lovely guys and super professional - allstar is the name referance and it only cost me $ 140 cash when aa and ami cost $250 thankyou so much you saved me so much in a stressful situation.
Customer Services are absolutely appalling. Drivers are very rough. When we pick up our car, we notice that the car was scratched and asked to speak to the manager but was told that the Manager Andrew is always on holiday in his beach batch and hardly comes to work and no one could deal with the issue except him. We were also asked to keep ringing the business until one day we could catch him. I later phoned back three times and he was not at work.
Definitely would not recommend any business to engage them for the car towing as they do not have any staff on site who can deal with any problems. The fee is $280 which is higher than other towing company.
Car was towed away for NO legitimate reason at all, ended up having to call their number.
Customer service was handled very poorly. Operator had bad manners, hung up when I asked her why my car was towed away. Non negotiable even when confronted in person. Charges higher than normal fees to get car released.
Be wary of parking in suspicious business zones.