Would like to review ALERT Taxis and warn others not to use this company. I booked an ALERT cab last week for an early morning hospital appointment. I booked it the evening before and was told I'd be called when it was on its way. The following morning there was no call and the taxi failed to show. 5 minutes after it was due I rang to find out where it was, I was put on hold and then told that they didn't have any cabs in my area at that time. I had to make other last minute arrangements to get to the hospital which was very stressful. Later that day my husband rang ALERT to make a compliant and was told someone would respond within three days. However he heard nothing. He made another phone call the following week and the operator couldn't find a record of the complaint and didn't know what he was talking about. So much for service. I will NEVER use this company again.