Against a LOT of advice took our Corolla for a WOF. Failed because of some condensation in rear tail-light, which has been there for 8 yrs, and has never been as issue EVER. Rude, arrogant vehicle testing staff, never EVER again. Never a queue, there, and there's a damned good reason why. AVOID!!!
AVOID AL ALL COSTS. Unless you're after poor service and rude/arrogant management.
I took a vehicle through a pre purchase inspection with these guys and asked if they could specifically look at the suspension because the previous owner had said there had been issues that had been fixed.
Nothing came up in the inspection, however when I took the vehicle for a warrant less than 8 weeks later it failed on a suspension fault. When taking this issue up with Nelson AA testing station, I found staff and management to be incredibly rude and unhelpful and found they were completely unwilling to take any responsibility for what was clearly poor service on their behalf, offering up weak excuses like " every testing station has their own standards and the repairs probably did not need to be done" despite having provided them with a failed warrant sheet showing exactly what it failed on.
I and my entire family have always gotten AA pre purchase inspections on our cars, but they are clearly untrustworthy and we will not continue to in future.
I will actively advise anyone not to use AA for pre purchase inspections or mechanical work.
Well done AA, by avoiding refunding the price of one inspection and acting in a rude and arrogant manner you have ensured any future buisness of mine or my families will be taken elsewhere.
122 Vanguard St Nelson
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