what a shocker 3 days towels never changed and every day we came back to the heater being turned down and thus a freezing unit. Fair Go Invercargill is cold at this time of the year what sort of host turns heaters down. Had owner "lecture me" about the fact that the compendium states towels have to be placed in bath or they are deemed to not being replaced. I admit I did not read this compendium at first glance it seemed 80% full of advertising but I did read a clear laminated sign above the kitchen bench that said towels and cloths and tea towels were changed every day!! The bath mat, tea towel and face cloths were changed yet were not placed in bath but towels were not - go figure. Owner claims unit stays warm with curtains closed so heater can be turned down - obviously never stayed in one of her units in winter because this is not the case. We rented unit for 3 days I say leave it alone if we have left the heater on its for a reason!!