We bought a car from these guys. It was a Honda Accord hatch back station wagon (the type where the boot flies up automatically). Its a really heavy door so you need to have the auto function working. Well it stopped working while it was still under warranty. We called them and they gave us the run around. Had someone look at it, they thought it was the gas in the door or could be another fault. Got a quote to fix it $700 minimum. Sent them the quite Chased it up. No reply. They dont really care. It was going to get ugly as I was going to take it to the small claims court but then somebody wrote the car off and problem solved. I would suggest getting the car checked thoroughly and if it fails under warranty be prepared for a long ride.On the plus side everything else worked fine and it was mechanically sound. Smelt like cigarette smoke the first few weeks but most of the Japanese imports do.
popped in to see about a new car a few weeks ago, cash in the hand buyer. and the sales guy seemed like he didnt want to deal with us or help us with any info on any of the cars on the yard. when we took a car out for a test drive the 1st car didnt want to start so we took another, we got 100metres down the road and it ran out of gas. we rung the yard and they said its not their problem and we were responsible for getting the car back to their yard. since it wasnt too far we pushed it back but the next day we had a tow service contact us wanting us to pay for towing the 2 cars one to get fuel and the other to a workshop. we refused to pay and we have had people contacting us about the money ever since
I bought a car from here. Overall satisfied. Unfortunately they advertise to have a full cleaning service prior to receiving your car, however this was not the case. The manager of the shop merely walked around the car with a clothe and spray to wipe it down slightly. So didnt receive a new feeling car, but instead a bit of a dirty one.
Pretty happy with these guys. Had a car just over two weeks now (touch wood looking at other reviews) and so far so good. The only downside I can think of is the body coloured chalky substance that I have found around the bodywork. Some small rust chips on the doors and other imperfections are now becoming apparent and I feel these were hidden with some kind of filler. All reasonable for the car age (have hardly driven anywhere id like to say)
Other than that its all been ok
Worst car dealer ever, very poor customer service. I bought a BMW 2005 and after two weeks of buying the car got serious electrical problem. It took me three weeks of following up back and forth with their customer service and a few approved repairers, no root of cause has been found yet. 2cheap's customer service line is constantly unavailable. I am still waiting for them to get my car fixed.
Definitely NOT recommend this car dealer. I'd rather spend a little more somewhere else to save all the hassles of dealing with a low quality car.
They are the worst company to deal with. I brought a Mazda axela 2006 and two weeks after buying it it leaked all its gear box oil. I was just heading away on holiday for two weeks no one would help me try and fix it they just all pass me around in circles hoping I would just go away. Please don't waste your time and money with them. I'm still waiting for them to get my car fixed.
The staff here are very friendly and helpful. They are happy to spend the time showing you what is available and in your price range. All of the cars here are nicely presented - All clean and tidy, polished inside and new hub-caps which makes a huge difference. They are also all AA checked and come with a certificate for the speedo. I bought my car in the afternoon and they had it ready for the road - WOF and REG sorted - by the end of the day which was ideal. I am very happy with my car - Definitely recommend it for anyone looking to buy!
Unit 11 13 Highbrook Dve East Tamaki Auckland 2013