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08 April 2015
We engaged Greenleaf Nurseries, Hastings, NZ to provide some plants for a specific aesthetic setting. Requirements were clear, variety and size was agreed and example photo was received and accepted. The plants that were delivered however were not what was agreed, instead they were much smaller, grown out of shape and unsuitable for our requirements. After speaking to Greenleaf a number of times they finally accepted the plants were not up to scratch and agreed to arrange for the plants to be returned and a refund given. Weeks and numerous calls/assurances later the plants have still not been picked up and no refund received. We are very disappointed with the lack of professionalism, quality, honesty and integrity shown by Greenleaf and hope that this serves as a warning to others.